Operations Lead (part-time, part of job share)

Purpose of the role: To ensure that all non-clinical aspects of the operation of the home are run effectively, efficiently and do not negatively impact the day to day running of the home. To maintain the physical aesthetics and environment of the home to a high standard. To ensure that all health and safety, Home compliance duties are undertaken in a timely manner. To manage the catering provision regarding function control, service quality and control of free-issue products. Key tasks and responsibilities: To work in accordance with the issued Duties and Responsibility document. Line management of the housekeeping and facilities teams and Catering Manager Engage with residents and relatives to ensure any operational issues are resolved. Liaison with CAFM administrator in relation to PPM and Reactive works within the home. Team Leader tasks and responsibilities Provide effective performance management, support and guidance to the housekeeping team as described in the Royal Star and Garter Performance Management Policy. Organise the work roster for your team. General Undertake any other duties as required, consistent with the nature of the role as determined by your manager. Provision of data and/or undertake audits as required by Duties and Responsibilities document, closely interfacing with the Audit and Assurance Officer. Comply with all Royal Star and Garter policies and procedures Promote the interests and reputation of Royal Star and Garter at all times and ..... full job details .....