Operations Lead - Mandarin Speaking

The Operations Lead, leads end-to-end warehouse and logistics operations at a Stansted site for a fast-growing international e-commerce logistics business, driving performance, efficiency, and continuous improvement. It requires strong leadership experience in high-volume environments, with responsibility for team management, KPIs, operational planning, and compliance, offering excellent progression in a scaling organisation.Client DetailsOur client is a fast-growing, international logistics and e-commerce fulfilment organisation with a strong presence across Europe and Asia. Operating in a highly dynamic sector, the business is known for its agile approach, innovative logistics solutions, and commitment to delivering operational excellence.Due to continued expansion, they are seeking an experienced Operations Lead - Mandarin Speaking to take ownership of a key site based in Stansted and East Midlands.DescriptionAs the Operations Lead - Mandarin Speaking, you will be responsible for the end-to-end management of warehouse and logistics operations, ensuring performance, efficiency, and service levels are consistently achieved. This is a hands-on leadership role requiring strong operational expertise and the ability to drive continuous improvement in a fast-paced environment.Lead and manage day-to-day site operations, including inbound, outbound, and returns processesDrive operational performance against KPIs including productivity, accuracy, and service levelsDevelop and ..... full job details .....