https://jobs.co.uk/job/operations-lead-boden-group--d2132601-e6c9-41f1-9fe7-5cb6ea676bd5 RSS feed for Operations Lead at Boden Group. en-gb Sat, 25 Apr 2026 17:14:31 GMT https://jobs.co.uk/job/operations-lead-boden-group--d2132601-e6c9-41f1-9fe7-5cb6ea676bd5 https://jobs.co.uk/job/operations-lead-boden-group--d2132601-e6c9-41f1-9fe7-5cb6ea676bd5 Tue, 31 Mar 2026 11:52:40 GMT Location: London | Salary: 80000.00-80000.00 Annual | Type: Permanent | Are you a tech-savvy leader with a flair for client experience? A global FM leader is seeking an Operations Lead for a flagship account in Canary Wharf, London. This newly created role is designed for a strategic thinker who can bridge the gap between technical engineering and world-class customer service during a major site transformation. The Role As the Operations Lead, you will drive the UK operational delivery for a high-value global account. You ll: Lead Strategic Ops: Manage a team of seven, including Shift Leads and Helpdesk Supervisors, ensuring contract compliance and excellence. Drive Transformation: Partner with project teams on a £0.5m facility modernization, evolving the site into the "best building in the finance world." Master the Client Interface: Act as the primary lead for the client, shifting from "pure engineering" to a service-driven, strategic partnership. Commercial Accountability: Manage a high-level budget with a focus on quality and margin, taking full ownership of a new 3-year commercial deal. Innovate with AI: Support the rollout of AI-driven strategy models and digital tools to modernize team performance. You To be successful, you ll bring a blend of... Permanent