https://jobs.co.uk/job/operations-lead-boden-group--7e303ffa-a2a2-4b73-abe9-d1c8941c8048 RSS feed for Operations Lead at Boden Group. en-gb Sun, 26 Apr 2026 01:09:25 GMT https://jobs.co.uk/job/operations-lead-boden-group--7e303ffa-a2a2-4b73-abe9-d1c8941c8048 https://jobs.co.uk/job/operations-lead-boden-group--7e303ffa-a2a2-4b73-abe9-d1c8941c8048 Sun, 29 Mar 2026 23:00:00 GMT Location: Canary Wharf | Salary: £80000 - £90000/annum | Type: Permanent | Are you a tech-savvy leader with a flair for client experience? A global FM leader is seeking an Operations Lead for a flagship account in Canary Wharf, London . This newly created role is designed for a strategic thinker who can bridge the gap between technical engineering and world-class customer service during a major site transformation. The Role As the Operations Lead, you will drive the UK operational delivery for a high-value global account. You’ll: Lead Strategic Ops: Manage a team of seven, including Shift Leads and Helpdesk Supervisors, ensuring contract compliance and excellence. Drive Transformation: Partner with project teams on a £0.5m facility modernization, evolving the site into the "best building in the finance world." Master the Client Interface: Act as the primary lead for the client, shifting from "pure engineering" to a service-driven, strategic partnership. Commercial Accountability: Manage a high-level budget with a focus on quality and margin, taking full ownership of a new 3-year commercial deal. Innovate with AI: Support the rollout of AI-driven strategy models and digital tools to modernize team performance. You To be succ... Permanent