Operations Executive

Italian/German-speaking Operations Assistant for Martin Randall Travel Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and enthusiastic graduate to join our Operations team working on our many and varied tours and early music festivals. This is a stimulating role and would suit someone who is client-focused, good at detail, has an interest in the arts, and is prepared for some travel, in the UK and overseas. Fluency in Italian and/or German is essential. The role Booking hotels, transport (flights, trains, coaches), restaurants, visits. Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers). Briefing the tour leaders; compiling their documents; giving feedback. Assisting with client queries and special arrangements. On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers. Costing tours; keeping to budget. Updating our database; working with our website. Keeping reading lists, background information, and online resources up to date. Proofing client documents, brochure text and website content. Attending client events and tour managing; travelling to inspect prospective hotels and to attend trade fairs. Requirements Excellent spoken and written English, to fluent standard. Undergraduate degree (or equivalent), ideally with one year''s ..... full job details .....