Operations Executive

Operations ExecutiveSalary: £25,000 - £26,000 per annum (£12.78-£13.30 per hour) + Client Performance Bonus and Tech ProvidedOffice Location: StokeWorking Pattern: Hybrid - 3 days per week from the Office, 2 days from home.Contract: 37.5 Hours per week Permanent Contract Are you passionate about data accuracy, operational excellence, and delivering first-class support? Do you love being the go-to person who keeps everything running smoothly? If so, we''d love to hear from you!We''re looking for an Operations Executive to join our team and play a key role in ensuring seamless operational delivery across one of our key accounts. This is a varied, fast-paced role where no two days are the same, offering an excellent opportunity to build your skills and support a business that truly values its people.What You''ll Be DoingData ManagementDownloading and quality-checking retailer sales data daily.Ensuring master data is continuously accurate and aligned to our standard processes.Communicating issues promptly with stakeholders to ensure quick resolution.Operational SupportManaging the onboarding and offboarding process for Account starters and leavers.Creating, configuring, and testing field execution tools in line with client objectives.Responding to operational queries raised via Manage Engine and collaborating cross-functionally to resolve issues.Prioritising and managing all Account requests and escalating where appropriate.Supporting field teams with visual brief creation, ..... full job details .....