Operations Director - Supported Housing

Avalon are currently seeking a Supported Housing Operations Director for a national provider of supported housing with a commitment to working 2-3 days a week in London. The Opportunity Avalon is looking for a Supported Housing Operations Director to join a national organisation. This is a key leadership position responsible for overseeing and developing the national supported housing portfolio. You will be responsible for building, guiding, and mentoring a new team to reduce reliance on external resources by developing and strengthening internal capacity. This is a hands-on role focused on operational delivery and driving performance across approximately 1,000 units nationally. Key responsibilities of the Supported Housing Operations Director include: Team Development and Leadership: Recruit, train, and manage a new national team to support and oversee operations. You will also provide clear guidance to ensure the team is aligned with business goals and implement strategies to upskill internal staff. Operational Management: Oversee the day-to-day operational delivery of all supported housing services across the country. This includes ensuring services are delivered to a high standard, meet regulatory requirements, and achieve positive outcomes for residents. Performance and Growth: Identify areas for improvement, implement effective solutions, and contribute to the development of an internal service delivery model that supports business growth and financial sustainability. ..... full job details .....