Operations Director

Purpose of the Role To lead and develop the operational and clinical performance of Macklin Care Homes through effective leadership, governance, and business improvement. The Operations Director will ensure that all homes deliver exceptional care standards, operational efficiency, and sustained commercial growth while nurturing a culture aligned with Macklin Care Homes'' values of Trust, Dedication, Treating People Really Well, and Continuous Development. This senior leadership role has direct responsibility for a defined group of homes and line management of the Regional Manager, Business Development Manager, and Learning and Development Manager. The postholder will act as the key link between operational delivery and the Board, providing expert advice, insight, and assurance on all aspects of clinical and operational performance.About The Role Key Responsibilities: Strategic Leadership and GovernanceLead and oversee the operational and clinical performance of all Macklin Care Homes.Develop and implement strategic business plans to enhance operational efficiency while maintaining safe and high-quality care.Attend monthly Board meetings, providing reports and insights on clinical outcomes, occupancy performance, risk, and staffing.Act as the group''s senior point of contact for regulators and external stakeholders in relation to clinical governance and service quality.Identify risks and opportunities across the group and implement proactive measures to mitigate issues and ..... full job details .....