Operations Director

Operations Director

Ideal candidate locations – Ideally inside the M25 or adjacent areas

Salary – £80k – car allowance/company car, 28 days holiday

Overview

My client has been delivering facilities management services (mainly soft services, but some hard) for 40+ years. They are an established, nationally operating FM provider with a strong reputation for dependable service, operational consistency and trusted client partnerships and they are forecasted to reach a turnover of circa £10m by the end of the current financial year. As they continue to grow and expand their national portfolio, we are seeking an experienced senior Manager for the role or Operations Director, the current incumbent is moving on, so there will be the opportunity for a structured handover. This is a senior leadership role focused firmly on operational delivery across a predominantly soft FM portfolio, including cleaning and security, sites include schools/colleges, medical and offices.

Responsibilities

• Working alongside the business’ owner and another director, you will be responsible for successfully overseeing the company’s portfolio of accounts across the country.
• This is an exciting time to join the business as they are about to commence work with two new large clients, with a further three new national clients coming onboard in the near future.
• There will be a team of four Operations Managers reporting into the Operations Director and they in turn oversee an operational team of circa 450 staff which will grow rapidly with the new contracts commencing in the near future.

Skills and Experience

• We are looking for knowledgeable operator from the soft services (ideally cleaning) FM sector
• Candidates who have extensive experience of managing high profile contracts from mobilisation onwards who are skilled long-term relationship builders with the ability to positively promote the business at every opportunity through excellent communication and the smooth running of contracts
• Candidates must be passionate about driving service excellence
• Possess the experience to spot problems before they occur and rapidly resolving issues when they do arise.
• Candidates should also have a proven ability to lead operational teams
• The company’s head office is in the North-West London area, so candidates who reside inside the M25 or adjacent to it are best placed geographically for the role, travel will be required to sites across the country.
• A full UK driving license is a must

NB, I will be updating this advert when I have the full job description, in the meantime please contact me for further details.

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