Operations Director

.Operations Director Social Housing Repairs and MaintenanceSouth West Permanent Senior LeadershipAn established and growing South West regional contractor is looking to appoint an experienced Operations Director to lead and further develop its social housing repairs and maintenance business.This is a senior leadership opportunity for an operationally strong, commercially aware individual who can take ownership of a complex, customer-focused repairs and maintenance operation and help shape its next phase of growth.Working closely with the Managing Director and wider senior leadership team, you will have responsibility for the day-to-day operational performance, customer outcomes, people, commercial delivery and strategic development of the business.The RoleAs Operations Director, you will provide clear leadership across a sizeable social housing repairs and maintenance operation, ensuring contracts are delivered safely, efficiently and to consistently high standards.Your responsibilities will include:Leading the operational delivery of social housing repairs and maintenance contracts across the South West.Taking overall responsibility for service performance, productivity, customer satisfaction and operational KPIs.Leading and developing a multidisciplinary operational team, including contract managers, operational managers, supervisors and directly employed trades.Building strong relationships with housing association clients, residents, supply chain partners and other key ..... full job details .....