Operations Coordinator

Operations Co-ordinator £28,000 - £33,000 DOE Permanent Full Time TwoSix Recruitment are looking for an Operations Co-ordinator to join a busy and growing business within the IT sector. This is a great opportunity for someone who enjoys organising people, managing changing priorities and keeping a busy operation moving. You could already be working in operations or service coordination. Alternatively, you may come from an IT helpdesk or service desk background and be looking to move into a broader operations-focused role. The role at a glance £28,000 - £33,000 depending on experience 23 days holiday + bank holidays, increasing with service Employer pension contribution Additional benefits with length of service Opportunity to develop your career What you''ll be doing You''ll be helping to coordinate a busy team of IT engineers and support staff, making sure work is allocated, prioritised and kept moving. Your day will include: Allocating and scheduling work to engineers Prioritising support tickets, jobs and projects Monitoring workloads and chasing progress Reorganising schedules when priorities change Keeping customers updated Liaising with engineers, customers and suppliers Making sure urgent issues are picked up quickly Keeping the CRM and ticketing system up to date This isn''t a role where you''ll just be doing general administration. You''ll need to be comfortable making decisions, speaking to engineers and customers and changing priorities throughout the day ..... full job details .....