Operations Coordinator

Operations Coordinator Office-based Full-time (Monday-Friday)Salary: Up to £40,000 (dependent on experience)Due to the location, you must be a driver with your own vehicleAbout the RoleMy client is a true leader in their field and has been trading for over 10 years with year-on-year growth over this time.They are now looking for a highly organised Operations Coordinator to join their friendly office team and play a central role in keeping their service running smoothly.The OpportunityThis is a pivotal position acting as the link between clients and field personnel. You will take full ownership of scheduling activities - from initial enquiry through to completed appointment - ensuring efficient diary management and excellent customer experience.This role is ideal for someone who thrives on organisation, enjoys problem-solving, and takes pride in delivering a seamless, well-structured operation.Key ResponsibilitiesClient LiaisonAct as first point of contact via phone and email, delivering a professional and responsive serviceManage booking enquiries, reschedules and general queriesBuild and maintain strong relationships with clients, including proactive management of repeat/annual bookingsHandle last-minute changes and resolve scheduling issues with minimal disruptionScheduling and CoordinationPlan and manage field diaries, balancing client needs with operational efficiencyOrganise appointments geographically to optimise travel and productivityConfirm bookings with both ..... full job details .....