https://jobs.co.uk/job/operations-coordinator-nights-included-hays-business-support--982fda8b-14d0-40ba-9711-4b8c6fac2432 RSS feed for Operations Coordinator - Nights included at Hays Business Support. en-gb Wed, 30 Sep 2026 19:10:49 GMT https://jobs.co.uk/job/operations-coordinator-nights-included-hays-business-support--982fda8b-14d0-40ba-9711-4b8c6fac2432 https://jobs.co.uk/job/operations-coordinator-nights-included-hays-business-support--982fda8b-14d0-40ba-9711-4b8c6fac2432 Wed, 30 Sep 2026 11:54:30 GMT Location: Ramsbottom | Salary: 26000.00-26000.00 Annual | Type: Permanent | Your new company An established organisation with a nationwide customer network is looking to strengthen its operations team with a proactive and organised Operations Coordinator. Operating in a fast-paced, 24/7 service environment, the business prides itself on delivering exceptional support and rapid response to customer requirements around the clock.Your new role As an Operations Coordinator, you''ll play a crucial role in ensuring requests are managed efficiently and customers receive timely updates. Working on a rotating shift pattern covering both days and nights (8am-8pm and 8pm-8am), you''ll act as a central point of contact, coordinating responses and maintaining service levels outside of standard business hours.Managing and coordinating activation notifications and call-outs.Liaising with suppliers and service partners to arrange attendance and response activities.Chasing and monitoring supplier attendance, obtaining ETA updates and communicating these to relevant stakeholders.Handling a variety of out-of-hours customer requests, ensuring they are actioned promptly and accurately.Updating internal systems with real-time information and maintaining detailed records of all ... Permanent