Operations Coordinator - Food Retail, Excel

Operations Coordinator - Food Retail, Excel
Operations Coordinator - Food Retail, Excel

The location of the role is Paddington, London (hybrid working).
The duration of the contract is 5 months.
The pay rate on offer is -15 - -20 per hour via PAYE (40 hours per week).

Summary
Resource required to support daily monitoring and management of manual Price and UPT change process. The role is focused on ensuring compliance, chasing actions, and managing communication flows between internal teams and external partners. Candidates need to be proactive and assertive, not just reactive, with the ability to drive tasks through to completion.

Key accountabilities of the role

• Review submission forms for accuracy and compliance, challenge where necessary, and ensure corrections are made by buyers.
• Ensure suppliers and partners act on the automatically shared daily action lists, holding them accountable for progress and supporting prioritisation if required.
• Monitor a dashboard daily (within Power BI), identify errors or outstanding actions, and ensure these are picked up with the relevant teams.
• Manage the back-and-forth communications across stakeholders to keep actions moving at pace.
• Provide regular updates, escalate issues as needed, and proactively ask the right questions to unblock problems.

Key skills and experience

• Strong Excel skills (for dashboard monitoring and reporting) - ability to read large data sets and spot errors.
• Power BI - no experience required, but nice to have. Will be used at a basic level in this role to read dashboards daily.
• Strong organisational and coordination skills.
• Confident communicator, able to challenge and hold others accountable.
• Detail-oriented with the ability to spot errors and non-compliance.
• Comfortable managing multiple stakeholders and keeping track of actions.
• Proactive problem-solver who can drive tasks to completion.