Operations Coordinator

Operations Coordinator

Our Herefordshire based client within the fresh produce sector is seeking an Operations Coordinator to join their commercial team. Supplying premium-quality products to their UK and international retailers, this role is essential for optimising supply chain processes and ensuring efficient planning operations in a fast-paced environment.

What You Can Expect

• Salary: Disclosed upon application
• Monday – Friday core hours, with weekend working on a rota basis
• Flexible start and finish times to meet operational needs
• Holidays - 25 days plus bank holidays
• Benefits including company pension, life insurance, sick pay, on-site gym, on-site parking, and company events
• A collaborative and dynamic working environment

What You Will Be Doing

• Managing administrative tasks, including processing customer orders, amendments, and forecast updates
• Accurately entering and maintaining commercial information in the company ERP system
• Coordinating imported deliveries from global suppliers, working closely with the Transport Department and import agents
• Liaising with supplier management on delivery terms and payment processing, ensuring timely ERP updates and purchase order entries
• Monitoring arrivals, stock levels, and sales data, keeping the forecast model accurate at all times
• Producing weekly market reports and conducting store visits
• Advising Account Managers on stock and variety availability, and recommending allocations
• Communicating daily packing requirements to picking teams and ensuring correct packaging is available
• Updating and issuing customer price lists, ensuring ERP price list accuracy
• Arranging translation of relevant documentation where necessary
• Managing the returns processes
• Ensuring timely communication of key information to all stakeholders and resolving queries
• Supporting the wider Commercial Team as required
• Ensuring compliance with all company and statutory policies and procedures

What We Are Looking For

• High numerical accuracy, strong attention to detail, and the ability to interpret and present data for decision-making
• A collaborative team player with the ability to prioritise and contribute to wider business objectives
• Professional communicator, calm under pressure; Spanish language skills would be advantageous but not essential
• Proficient in MS Office, with experience of ERP systems
• Flexible and adaptable, with the ability to work weekends and adjust working hours to meet business needs

Recruitment Direct are working as an employment business in relation to this vacancy, you must be able to prove your legal right to work in UK to apply