Operations Coordinator

Are you a natural organiser who thrives under pressure and enjoys keeping things running smoothly behind the scenes? We re recruiting an Operations Coordinator on behalf of a leading supply and installations business, supporting a nationwide team of engineers. This is a fantastic opportunity for someone who takes pride in operational excellence, enjoys juggling priorities, and delivers high levels of customer service. About the Role As Operations Coordinator, you ll play a critical role in ensuring seamless day-to-day field operations. From scheduling and dispatching engineers to managing breakdown responses, service appointments, and subcontractor coordination you ll be the engine behind service delivery. You ll use a cloud-based field service management platform to plan efficiently and keep internal teams and customers aligned. It s a varied, hands-on role that blends logistics, customer care, and commercial awareness. Key Responsibilities Plan and coordinate engineer schedules using a cloud-based platform Book and manage routine services, repairs, and subcontractor support Respond to urgent breakdowns, assigning engineers based on skills, availability and cost-efficiency Maintain consistent communication with engineers, customers, and third parties Raise, cost, and invoice jobs, ensuring accurate documentation Provide support across operations, including installation scheduling when needed Generate quotes and help secure new service contracts Who We re Looking For ..... full job details .....