Operations Controller/Key Account Manager

Your new company Working for a highly reputable company providing Storage and Handling SolutionsYour new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.Act as the primary point of contact for key customers, building strong, long-term relationships.Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.Source products from approved suppliers based on customer requirements.Manage lead times and address any delaysEnsure that stock is ordered in alignment with customer demand, schedules, and forecasted needsIdentify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.Prepare and review shipping documentationPrepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms. What you''ll need to succeed Previous experience is essential What you''ll get in return The opportunity to work ..... full job details .....