https://jobs.co.uk/job/operations-controllerkey-account-manager-hays-business-support--32e441eb-d25e-4172-80b5-5545fb582aaf RSS feed for Operations Controller/Key Account Manager at Hays Business Support. en-gb Mon, 29 Jun 2026 19:32:24 GMT https://jobs.co.uk/job/operations-controllerkey-account-manager-hays-business-support--32e441eb-d25e-4172-80b5-5545fb582aaf https://jobs.co.uk/job/operations-controllerkey-account-manager-hays-business-support--32e441eb-d25e-4172-80b5-5545fb582aaf Sun, 28 Jun 2026 23:00:00 GMT Location: Billingham | Salary: Negotiable | Type: Permanent | Your new company Working for a highly reputable company providing Storage and Handling Solutions Your new role The Operations Controller / Key Account Manager, serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing. You will be responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients. Act as the primary point of contact for key customers, building strong, long-term relationships. Understand client needs, forecasts, and product requirements to ensure seamless delivery and service. Resolve any customer issues promptly, ensuring service excellence and customer satisfaction. Source products from approved suppliers based on customer requirements. Manage lead times and address any delays Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions. Plan and schedule product shipments, e... Permanent