Operations Controller - Planner/Scheduler

Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team.This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You''ll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely.Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You''ll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing.What you receive for joining us:We''re offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday.Here''s a look at some of the things you''ll be doing:Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health and ..... full job details .....