Operations Controller

Operations Controller
📍 Location: Milton Keynes
🕒Hours: 06:30 - 14:30 or 12:00 – 22:00, Monday–Friday 1 in every other Saturday (max 5 hrs)
💷 Pay Rate: £12.22 per hourWe are looking for a reliable and hands-on Operations Controller to join our clients team. This role is perfect for someone who enjoys working in a busy, customer-facing environment while also being involved in transport and logistics operations.What you’ll be doing:

• Manning the customer service desk – assisting customers by phone, email, and face-to-face
• Sourcing and handing over parcels to customers
• Working closely with van drivers – carrying out de-briefs, questioning on collections/deliveries, and ensuring delivery inputs are correctly processed and cleared in the system
• Supporting transport operations as required
• Handling and lifting large/heavy freight as part of daily duties 

• Strong communication skills with confidence in dealing with customers and drivers
• Good organisational skills and attention to detail
• Ability to use systems to log and clear delivery information
• A team player with a proactive attitude
• Physically fit and comfortable with lifting heavy items

• Weekly pay
• Consistent shift pattern with some Saturday flexibility
• Supportive team environment with varied daily tasks