Operations Controller

Operations Controller - Gatwick Airport

Location: Gatwick Airport
Salary: -30,000 - -35,000 + Benefits
Full-Time | Operations | Coordination | Fast-Paced

We''re looking for a highly organised Operations Controller to take ownership of daily service coordination, keeping engineers deployed efficiently and operations running smoothly.

This is a hands-on operations role, focused on planning, scheduling, and managing field activity in a fast-moving environment.

The Role

You''ll sit at the centre of the operation-coordinating engineers, managing job flow, and ensuring service delivery runs to plan.

• Dispatching and scheduling jobs to field engineers based on priority and demand
• Managing breakdown requests and driving them through to completion
• Monitoring job progress and keeping operations on track
• Ensuring effective use of engineer time and resources
• Managing and maintaining open job logs
• Preparing quotations and securing purchase orders before work begins
• Sourcing parts and technical requirements where needed
• Working closely with internal teams to resolve issues and maintain accurate data
• Acting as the link between engineers, customers, and suppliers to keep jobs moving

What We''re Looking For

• Experience in operations, scheduling, coordination, or service delivery roles
• Strong organisational and multitasking ability in a fast-paced environment
• Confident communicator able to coordinate across multiple teams
• Ability to prioritise workloads and manage competing demands
• Comfortable using Microsoft Office and internal systems
• Proactive, problem-solving mindset
• Team player with a flexible, adaptable approach

Desirable (Not Essential)

• Experience coordinating field-based engineers or technicians
• Background in engineering, aviation, or similar operational environments
• Supervisory or team leadership experience

What You''ll Get

• -30,000 - -35,000 salary
• 25 days holiday
• Life insurance (Legal & General)
• A fast-paced, operational role where you''re central to daily performance
• Supportive team environment with real responsibility

Apply Now

If you enjoy keeping things moving, solving problems, and managing operations in real time, this is the role for you.

Apply today and be at the heart of the operation.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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