https://jobs.co.uk/job/operations-controller-engineering-services-reed--5fa48823-b574-421a-a76f-8bc505d52ce0 RSS feed for Operations Controller (Engineering Services) at Reed. en-gb Sun, 24 May 2026 10:44:08 GMT https://jobs.co.uk/job/operations-controller-engineering-services-reed--5fa48823-b574-421a-a76f-8bc505d52ce0 https://jobs.co.uk/job/operations-controller-engineering-services-reed--5fa48823-b574-421a-a76f-8bc505d52ce0 Thu, 21 May 2026 11:53:08 GMT Location: Birmingham | Salary: 27500.00-27500.00 Annual | Type: Permanent | Operations Controller - Office Based Birmingham Join a High-Performance Technical Service TeamLocation: Birmingham (B33)Type: Full-Time PermanentStarting Salary: £27,500Are you a natural organiser who thrives in a fast-paced environment? Do you enjoy being at the centre of operations-coordinating engineers, solving problems, and delivering exceptional customer service?This is an excellent opportunity to join a well-established technical services provider as a Service Coordinator, supporting engineers across Security, and Electrical divisions. You''ll play a critical role in scheduling, customer communication, and ensuring smooth, efficient service delivery.Role OverviewYou will be responsible for:Scheduling Preventative Maintenance, Reactive Callouts, revisits, and Remedial WorksMaximising engineer utilisation and ensuring revenue targets are metActing as the first point of contact for customer calls and queriesCoordinating with engineers, customers, subcontractors, and internal teamsManaging subcontractor allocation and raising ordersMaintaining accurate job information and supporting accounts with required documentationEnsuring all work is completed within agreed timeframes and i... Permanent