Operations Controller

Operations Controller 
Weston-super-Mare

NEOS Engineering are delighted to partner with a leading plant hire company seeking an entry-level Operations Controller to join their team in Weston-super-Mare. This role offers a fantastic opportunity to support the digital division, ensuring accurate systems management and excellent customer service while growing alongside a dynamic business.

The Job:
As an Operations Controller – Digital, you’ll maintain the accuracy of the digital division’s systems, managing hire records, contracts, and charges. This varied role requires strong customer service skills and the ability to thrive in a fast-paced environment, working independently to support operational efficiency.

Main Responsibilities:

• Manage hire requests and create contracts in the plant management system.

• Coordinate with customers, fitters, transport, sales, and workshop teams.

• Monitor contracts, invoicing, and chargeable damages processes.

• Check equipment availability and ensure accurate, up-to-date records.

• Generate purchase orders and assist with stock control.

What You Need:

• Strong organisational skills and attention to detail.

• Excellent communication skills with a confident telephone manner.

• Ability to work in a fast-paced environment and under pressure.

• Proactive problem-solving and a positive, team-oriented mindset.

• Good knowledge of Microsoft packages and a full UK driving licence.

Benefits:

• Enhanced annual leave (increases with service)

• Workplace pension and refer-a-friend scheme

• Employee assistance program and wellbeing support

• Discounted gift card scheme and vision care vouchers

This is an excellent opportunity for an enthusiastic, organised individual to join a growing company with a focus on career development and community support. Apply to find out more!