Operations Compliance Manager

A growing, international healthcare distribution and services organisation is looking to appoint an Operations & Compliance Manager to support its next phase of expansion.
With a strong global footprint and ambitious growth plans, this business partners with pharmaceutical manufacturers, healthcare providers, and public sector organisations to deliver medicines and specialist services across international markets.
  
This is a broad, high-impact position sitting within the operations function, combining process improvement, compliance, health & safety, sustainability, and systems/accreditation leadership.
You’ll work cross-functionally with teams including logistics, warehousing, QA, sales, finance, and project management to ensure operational excellence and regulatory compliance across the business.
  
Key Responsibilities

Operational Excellence

• Drive continuous improvement initiatives across operations
• Develop, standardise, and implement policies and procedures
• Monitor operational performance and KPIs
• Improve cross-functional workflows and efficiencies

• Act as the main H&S lead for the site
• Ensure compliance with UK HSE regulations
• Conduct risk assessments, audits, and incident investigations
• Deliver training and promote a strong safety culture

• Lead and implement sustainability strategy and initiatives
• Drive carbon reduction, waste management, and ethical practices
• Track and report on ESG metrics and progress
• Collaborate with teams to embed sustainability across the business

• Lead accreditation programmes (e.g. ISO9001, ISO27001, Cyber Essentials)
• Manage audits, documentation, and compliance processes
• Support system and process improvements aligned with business growth

• Experience in operations, compliance, H&S, sustainability, or similar
• Knowledge of ISO standards and accreditation frameworks
• Understanding of ESG/sustainability reporting
• Strong organisational and project management skills
• Confident working across multiple departments and stakeholders
• Analytical mindset with excellent attention to detail
• IOSH qualification (desirable)