Operations, Communications & Support Assistant

Job Title: Operations, Communications & Support Assistant

Location: Local Community Charity Centre
Working Pattern: Tuesdays, Wednesdays & Thursdays
Salary: -26,000 - -32,000 (pro rata)

Role Overview

We are seeking a versatile and proactive Operations, Communications & Support Assistant to provide a blend of administrative, operational, and social media support across the organisation.

This is a varied role suited to someone who enjoys a mix of behind-the-scenes coordination and occasional outward-facing representation. The postholder will help ensure the smooth day-to-day running of the Centre while supporting engagement with supporters and the wider community.

Key Responsibilities



Operations & Administrative Support

• Provide general administrative support to ensure the smooth running of the Centre
• Assist with day-to-day operational tasks, including data entry, document management, and internal coordination
• Support the organisation of activities, services, and events within the Centre
• Maintain accurate records and assist with reporting as required

Social Media & Communications

• Assist in managing and updating social media platforms
• Create and schedule engaging content to promote services, fundraising activities, and awareness campaigns
• Monitor channels and respond appropriately to enquiries or comments
• Support wider communications activity as needed

Supporter & Community Engagement

• Represent the organisation at occasional external events, including cheque presentations and community fundraising activities
• Act as a professional and friendly ambassador
• Build positive relationships with supporters and the local community

General Duties

• Contribute to a positive and supportive team environment
• Provide flexible support across the organisation as required
• Occasionally attend events outside of standard hours (e.g. evenings)

Person Specification



Essential

• Strong organisational and administrative skills
• Excellent written and verbal communication skills
• Confidence using social media platforms
• Ability to manage a varied workload and prioritise effectively
• Friendly, professional, and adaptable approach

Desirable

• Experience in a charity, healthcare, or community setting
• Experience creating social media content
• Understanding of fundraising or supporter engagement

Additional Information

This is a varied and rewarding role within a community-focused organisation, ideal for someone who enjoys working across multiple functions and making a meaningful impact.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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