Operations Co-Ordinator

JOB TITLE: Operations Co-OrdinatorJOB LOCATION: Just outside Kings Lynn (own car is preferable)JOB TYPE: Fixed term contractJOB DURATION: 18 monthsJOB SALARY: £35180JOB HOURS: 9-5, Monday to FridayJOB WORKING: 100% in the office, not working from home.Your new company Our client is a well-established national organisation whose work helps shape the future of the UK industry. Supporting tens of thousands of employers across the sector, they are committed to improving skills, developing talent and helping businesses thrive. Following the launch of a significant operational programme, they are expanding their specialist customer operations team and are looking for motivated individuals who enjoy building relationships, solving problems and delivering exceptional customer service.Your new role In this job, you will play a key role in supporting employers through every stage of a recognised industry process. You will be responsible for managing customer accounts, maintaining accurate information and providing professional support and guidance on technical matters.This is a varied position that combines research, investigation and customer engagement. Around half of your time will be spent researching and verifying company information using external resources, while the remainder will be focused on speaking directly with customers to discuss account information, process improvements and outstanding accounts.Key responsibilities will include:Managing and maintaining customer ..... full job details .....