https://jobs.co.uk/job/operations-claims-team-leader-pertemps-bristol-commercial--4a677993-7a1d-4733-a8c6-e3350dbf6591 RSS feed for Operations / Claims Team Leader at Pertemps Bristol Commercial. en-gb Mon, 21 Sep 2026 19:58:11 GMT https://jobs.co.uk/job/operations-claims-team-leader-pertemps-bristol-commercial--4a677993-7a1d-4733-a8c6-e3350dbf6591 https://jobs.co.uk/job/operations-claims-team-leader-pertemps-bristol-commercial--4a677993-7a1d-4733-a8c6-e3350dbf6591 Mon, 21 Sep 2026 15:25:05 GMT Location: Bristol | Salary: £42000 per annum | Type: Full time | Operations / Claims Team Manager £42,000 + Bonus + Excellent Benefits  Bristol - Hybrid Benefits Annual bonus  - Up to 20% of annual salary  Private healthcare Enhanced pension Generous annual leave Training and development support Hybrid working The Opportunity A fantastic opportunity for an experienced people manager to lead a customer-focused operational team within a well-established organisation. Key Responsibilities •    Lead, coach and develop team members. •    Monitor service levels, quality and performance. •    Support complex customer enquiries and escalations. •    Drive continuous improvement initiatives. •    Analyse performance data and identify opportunities for improvement. •    Ensure compliance with internal policies and standards. About You •    Previous team leadership experience. •    Background in customer operations, financial services, insurance or claims. •    Strong coaching and communication skills. •    Experience managing KPIs and performance metrics. •    Customer-focused with a proactive approach. Full role profile available on request. Please click on apply to move forward with your application. Full time