Operations Assistant

The Role: As an Operations Assistant, you will play a key role in supporting the smooth delivery of our security services, assisting with scheduling, administration, client communication and operational coordination. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to build a career within the security industry. Key Responsibilities Support the Operations team with daily administrative duties Assist with scheduling officers, mobile patrols and shift coverage Liaise with clients, staff and subcontractors professionally and efficiently Monitor and respond to emails, telephone calls and operational enquiries Prepare and issue reports, incident logs and client documentation Support with staff onboarding, compliance checks and record keeping Assist in maintaining accurate operational records and databases Help coordinate response to client requests and support service delivery Provide general office and administrative support to the management team Support the wider team in ensuring service standards and client expectations are met We are looking for someone who is: Highly organised with excellent attention to detail Confident communicating with clients and colleagues Able to prioritise workload and work under pressure Proactive, dependable and solutions-focused Professional with a strong customer service mindset Comfortable using Microsoft Office and office systems Previous administration or operations experience preferred ..... full job details .....