Operations Assistant

Role: Operations Assistant
Location: Kettering
Hours: Monday to Thursday, 8:30am – 5:30pm | Friday, 9:00am – 3:00pm
Salary: £28,000

An exciting opportunity has arisen for a highly organised and proactive Operations Assistant to join an award-winning and growing financial services business based in Kettering.

Supporting the day-to-day operations of the business, you will play a key role in ensuring processes run efficiently across multiple departments. This is an excellent opportunity for someone with previous administration or operations experience who is looking to develop their career within a supportive and expanding organisation. No previous finance industry experience is required as full training will be provided.

Duties of an Operations Assistant:

• Provide day-to-day administrative support across the business.
• Maintain accurate databases, records, filing systems, and company documentation.
• Prepare reports and assist with operational administration.
• Coordinate meetings, manage diaries, arrange travel, and organise logistics where required.
• Ensure office supplies are maintained, order equipment, and liaise with external suppliers and vendors.
• Support the onboarding process for new employees.
• Monitor project timelines and assist with keeping operational activities on track.
• Identify and help resolve day-to-day operational issues and process bottlenecks.
• Act as a key point of contact between departments, suppliers, and senior management.
• Assist with continuous improvement initiatives, recommending more efficient ways of working.
• Support the wider team with additional operational and administrative duties as required.

What we would like from you:

• Previous experience in an Operations Assistant, Office Administrator, or similar administration role.
• Strong understanding of office administration processes and procedures.
• Excellent numeracy skills with exceptional attention to detail.
• Proficient in Microsoft Office, particularly Excel and Outlook.
• Strong organisational skills with the ability to prioritise a varied workload.
• Excellent written and verbal communication skills.
• Ability to work independently and use your own initiative.
• Strong problem-solving skills with a proactive approach.
• Confident managing multiple tasks and working to deadlines.
• Experience resolving scheduling or operational issues would be advantageous.

Personal Attributes:

• Highly organised and methodical.
• Positive, proactive, and adaptable.
• Excellent attention to detail.
• Strong decision-making skills.
• Professional and approachable.
• Able to build effective working relationships across all levels of the business.
• Committed to continuous improvement and delivering a high standard of work.

Benefits:

• Full training provided.
• Early finish every Friday.
• Excellent career progression and development opportunities.
• Opportunity to join an award-winning and growing business.
• Supportive and collaborative working environment.

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.