Operations Assistant

Operations Assistant 14 per hour City of London 4-6 weeks, with potential to extendAre you bright, articulate and ready to get stuck in? We''re looking for a proactive Operations Assistant to join a busy team in the City of London.This is a varied role combining customer communication, billing queries, data management and administration. You''ll need to be confident on the phone, quick to learn and happy to take ownership of tasks.The roleResponding to customer enquiries by phone and email.Explaining subscription fees and payment arrangements.Chasing outstanding invoices and resolving billing queries.Updating, cleansing and maintaining accurate customer data.Handling questions and objections professionally.About youConfident, articulate and professional communicator.Organised, proactive and comfortable picking up the phone.Good attention to detail and confident working with data.Positive, reliable and able to hit the ground running.Previous administration or customer service experience is useful, but attitude and communication skills are key. Graduates and candidates looking to build their experience are welcome.The detailsPay: 14 per hourHours: Monday to Friday, 9am-5pm, with one-hour unpaid lunchLocation: City of London, near Moorgate, Old Street and Liverpool Street stationsWorking pattern: Four days in the office, one day from homeDuration: 4-6 weeks, potentially longerStart: Immediately, ideally Tuesday 27th or Wednesday 28th OctoberImportant: You must be available to ..... full job details .....