Operations and Scheduling Coordinator

Operations and Scheduling Coordinator Location: Ramsgate Salary: Circa of 25,400 per annum Hours: Monday to Friday, 8:00am to 5:00pm, with 1 hour lunch breakWe are recruiting for our client who are a long established, family run group within construction, engineering and building services, who are seeking an experienced Operations and Scheduling Coordinator to join their Ramsgate office. This role is ideal for someone with strong administrative skills and experience in organising schedules, coordinating workloads ensuring a smooth and efficient customer experience.Key Responsibilities:Provide consistent, reliable support to engineering and operational teams.Arrange appointments with clients/tenants and confirm access details, allocating jobs to engineers efficiently to meet SLAs and optimise workloads.Log incoming customer calls, recording priorities, access details, risks, and triage them to ensure responses meet SLAs.Ensure engineers have sufficient, well planned workloads each day.Update customers and clients following visits, including outcomes, next steps, and new appointmentsRaise and track material orders required for work tasks, coordinating with stores and suppliers.Prepare reports following callouts and chargeable works, assisting with approvals and invoicing packs as needed.Maintain accurate and compliant records and systems.Person Specification:Experience in coordinating schedules, workloads and efficient project delivery.Possess strong IT and database ..... full job details .....