Operations and Relationship Manager

This Facilities Management role in the Public Sector focuses on overseeing operational and resource management to ensure smooth day-to-day functioning. You''ll play a key part in ensuring services run efficiently and meet the needs of the organisation.Client DetailsWe''re partnering with a highly respected organisation responsible for managing a portfolio of healthcare and community-focused properties across the UK. They are seeking an Operations and Relationship Manager to play a pivotal role in ensuring their buildings remain safe, compliant, welcoming, and at the heart of the communities they serveDescriptionManage the operational performance of a portfolio of healthcare and community facilities.Conduct building inspections, health and safety reviews, audits, and compliance checks.Monitor hard and soft FM service delivery and drive continuous improvement.Lead tenant engagement activities and act as the first point of contact for building users.Organise and facilitate stakeholder meetings, inductions, and communication programmes.Support fire safety, water hygiene, PAT testing, and wider compliance obligations.Coordinate minor works, contractor activities, and operational project support.Drive customer satisfaction initiatives and manage feedback, complaints, and service improvements.Support sustainability programmes and environmental initiatives. ProfileThe ideal candidate for this role with have:Experience within Facilities Management, Estates Management, Property ..... full job details .....