Operations and Programmes Support Officer

We are seeking a highly organised and proactive Operations and Programmes Support Officer to play a vital role in the smooth running of our small charity strengthening London s communities. This is a varied, hands-on role supporting both programme delivery and day-to-day operations. You will bring strong attention to detail, a conscientious approach, and the ability to manage multiple priorities. Working closely with colleagues across the team, you will be a clear communicator who enjoys collaborating and contributing to a positive working environment. The Operations and Programme Support role will be instrumental in supporting our small team to continue to grow our services to support charitable organisations across London while consistently maintaining and improving the quality of our service. Responsibilities: Operations support Maintain and improve key systems and processes, including CRM data, mailing lists, and shared platforms like SharePoint Manage shared inboxes, internal communications, meetings, and day-to-day team coordination Provide wider operational support, including managing equipment and systems, basic troubleshooting, data protection, and staff coordination (e.g. meetings, holidays) Programme and Communications support Working closely with the Events Manager, coordinate event delivery, including promotion, registrations, attendee communications, and on-the-day support for 10 online Lunch and Learn events, 2 in-person workshops and 2 community events a ..... full job details .....