Operations and People Manager

Ref: TTD6

TITLE: Operation and People Manager

Location: Ipswich (with hybrid working opportunities)
Salary: Competitive, dependent on experience
Hours: Full-time, 37.5 hours per week
Contract Type: Permanent

The Opportunity

We're delighted to be supporting our client in the search for a Operation and People  Manager to join their team.

This is an exciting opportunity to join a leading and well-respected organisation within the construction and roofing sector, where you'll play an important role in leading the Technical Services function and ensuring the delivery of industry-leading customer support and technical excellence.

Whether you're looking for your next senior leadership challenge or seeking an environment where your skills and experience can truly make an impact, this could be the opportunity you've been waiting for.

Key Responsibilities

• Lead, manage, and develop the Technical Services Team, ensuring alignment with business objectives and KPIs
• Oversee day-to-day operations, ensuring efficient handling of technical queries, specifications, and reporting
• Drive continuous improvement, implementing best practice processes, standards, and systems across the department
• Collaborate with senior stakeholders to manage risk, resolve complex issues, and support strategic development initiatives

What We're Looking For

• Proven experience in a senior technical leadership role within a technical services or construction-related environment
• Strong knowledge of industry standards, technical specifications, and building envelope systems
• Excellent leadership, coaching, and performance management skills
• A relevant qualification or equivalent experience within construction, engineering, or technical disciplines
• A collaborative, emotionally intelligent leader with strong communication and influencing skills

The Rewards & Benefits

• Competitive salary and benefits package
• Opportunity to lead and shape a high-performing technical function
• Ongoing professional development and leadership training
• Supportive, collaborative working environment
• Company pension and generous holiday allowance

Interested?

We'd love to tell you more about this opportunity and the business behind it.

Call (phone number removed) to find out more or click apply.

Our Commitment to Inclusion

The Talent Division is committed to creating an inclusive recruitment process where everyone feels valued, respected, and able to succeed.

We welcome applications from people of all backgrounds, experiences, and perspectives. We believe diverse teams make stronger businesses and encourage applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

If you require any adjustments during the recruitment process, please let us know and we'll be happy to support you.