Operations and Finance Co-ordinator

Operations and Finance Co-ordinatorKetteringHours - Monday to Friday 37.5 hrs (Site based)Salary - £27k plus 5% bonusWe are seeking a highly organised and proactive Operations and Finance Coordinator to support a busy operations function within a fast-paced commercial environment. This is a varied, hands-on role combining financial processing, contract administration, customer interaction, and operational support. You will work closely with the Operations Manager, playing a key role in ensuring smooth day-to-day processing of financial transactions, contract documentation, and customer account activity. This position suits someone who enjoys variety, problem-solving, and working across multiple systems and priorities.KEY RESPONSIBILITIESFinance and Transaction ProcessingProcess and distribute incoming correspondence (email, mail, digital documentation)Post payments including manual and electronic transactions (ACH, DSS, etc.)Manage account adjustments, terminations, and related documentationAnalyse overpayments across databases and resolve discrepanciesSupport banking of customer payments and depositsAssist with invoice generation and distributionContracts and Documentation ControlReview and validate e-contracts and paper contractsSupport purchasing, leasing, subscription, and franchise finance processesMaintain accurate digital filing and document imaging systemsConduct contract audits and compliance checksCustomer and Stakeholder SupportRespond to queries from franchisees, ..... full job details .....