https://jobs.co.uk/job/operations-and-cx-manager-challenge-events-choose-a-challenge--c3a66d7a-b0f9-4280-9e78-0fe6e95d3478 RSS feed for Operations and CX Manager - Challenge Events at Choose a Challenge. en-gb Sun, 11 Oct 2026 06:18:27 GMT https://jobs.co.uk/job/operations-and-cx-manager-challenge-events-choose-a-challenge--c3a66d7a-b0f9-4280-9e78-0fe6e95d3478 https://jobs.co.uk/job/operations-and-cx-manager-challenge-events-choose-a-challenge--c3a66d7a-b0f9-4280-9e78-0fe6e95d3478 Sat, 10 Oct 2026 11:52:35 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Choose a Challenge is looking for an Operations and Customer Experience Manager to take ownership of the participant journey: from registration and fundraising preparation through to safe trip delivery, successful challenge completion and post-trip follow-up. This is a hands-on management role for someone who combines strong group-travel operations experience with a proactive approach to participant support. You''ll organise the details, spot problems early and make sure the right action happens. About Us We organise adventure and fundraising challenges for university students across the UK and Ireland, working with charity partners, student groups and suppliers around the world. Our programme includes overseas treks, marathons and UK challenges. We''re a certified B Corp and a small, ambitious team. Our work helps participants take on demanding experiences while raising money for charitable causes. You''ll have the opportunity to influence how we operate, improve the participant experience and see the results of your decisions. The Role Reporting directly to the CEO, you''ll lead our operations and customer experience function, supported by an Operations and CX Coordinator whom yo... Permanent