Operations and Admin Manager

Operations and Admin Manager Glass Polishing and PPC/Aluminium Repair Specialist Location: Kent Office based (no hybrid) Employment: Full-time, Permanent - open to part time hours of 25 hours per week to suit working parent Salary: Dependent on experience and hours About Us We are an employee-owned specialist subcontractor in glass polishing and architectural metalwork repair. We work with main contractors on live construction sites, with facilities management teams across commercial estates, and directly with domestic clients to restore glass, PPC and aluminium finishes saving replacement costs and programme time. As an Employee Ownership Trust business, everyone here has a real stake in the work we deliver. We are the team they call when glass is scratched, PPC is scuffed, aluminium is damaged, or a handover is at risk. The Role Reporting directly to the Managing Director, you will run the operational office and lead our national team of repair technicians. This is a people-first management role. You will make sure the right technician is on the right job, with the right kit, at the right time, and that standards stay high from first briefing to sign-off. Key Responsibilities Team Leadership and Technician Management • Lead, motivate and day-to-day manage a UK-wide team of glass and PPC/aluminium repair technicians • Plan rotas, holidays, cover and emergency call-outs to keep nationwide coverage • Hold daily briefings, toolbox talks and one-to-ones, set clear expectations ..... full job details .....