Operations Administrator

Sue Ross Recruitment are delighted to be recruiting on behalf of our client, a successful and growing business in Chesterfield, who are seeking a highly organised and detail-oriented Operations Administrator to join their Commercial Operations team. This is an excellent opportunity for an experienced administrator who enjoys working with systems, managing data, and coordinating multiple tasks to ensure a seamless customer onboarding experience. As Operations Administrator, you will play a vital role in ensuring new customers are accurately set up across business systems, supporting smooth operational delivery, billing processes, and customer satisfaction from the point of sale through to service activation. You will work closely with colleagues across Sales, Account Management, Finance, and Operations, ensuring customer records are maintained to the highest standards and onboarding activities are completed efficiently. Key Responsibilities Create and maintain customer records within business systems, ensuring accuracy and completeness. Set up contract, billing, licensing, payment and customer account information. Process recurring revenue quotations and sales orders. Validate incoming customer information and resolve any discrepancies. Manage contract amendments and customer record updates. Support customer onboarding activities from order placement to operational deployment. Coordinate site setup activities, user creation and licence allocation. Liaise with internal ..... full job details .....