Operations Administrator

Job Title: Operations Administrator
Salary: £27,000 - £29,000
Location: Bishops Stortford
Term: Full time. Permanent
Hours: Monday - Friday 9am - 5pm . Office based
 
Overview
 
We''re looking for an organised and detail-driven Operations Administrator to join a busy, friendly team. This is a great opportunity for someone who enjoys keeping things running smoothly behind the scenes and takes pride in getting the details right.
 
You''ll be supporting a range of day-to-day operational and administrative tasks, helping make sure everything is processed accurately and on time.
 
The Role
 
This is a varied position where no two days are quite the same. You''ll be working closely with the wider team, handling documentation, keeping records up to date, and communicating with clients and external contacts.
 
You don''t need direct experience in this type of environment — strong admin skills, previous office experience, a good work ethic, and a willingness to learn are what really matter. Full training will be provided.
 
Key Responsibilities

• Managing incoming and outgoing emails, telephone calls and general communication
• Creating and maintaining accurate records and files
• Collecting and checking information to make sure everything is complete and correct
• Updating and managing data across internal systems
• Supporting the preparation and submission of documentation
• Liaising with external contacts when needed
• Helping improve processes and keep things running efficiently
• Pitching in with general admin support across the team

• Solid admin experience
• Strong attention to detail (this one really matters)
• Good communication skills, both written and verbal
• Able to juggle multiple tasks and stay organised
• Confident using Microsoft Office and general IT systems
• A team player with a positive, can-do attitude

• Experience in a compliance, admin-heavy or process-driven environment

• 25 days + Bank holidays
• Day off on your birthday
• Flexible Christmas working
• Death in service (4x salary)
• Private medical cover
• Pension (6% employer contribution)
• Holiday purchase scheme
• Free parking