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Permanent

Operations Administrator

Hales Group
Suffolk
money-bag £28000 Annual
Posted: 20 May 2026 (4 days ago)
Closing date: 19 June 2026
Ref: 3111274943

Operations Administrator Bury St EdmundsFull time, Monday to FridayHybrid flexibility Up to £30,000 per annum dependent on experience We are actively recruiting for an Operations Administrator, for our Bury St Edmunds based client, a professional services organisation. The Purpose of the role is to provide support to the Associate Director with document designer and PC exceptions reporting, maximising back-office system functionality and ensuring system changes are successfully embedded. You will support the delivery of projects that enhance client services, and produce regular reports, carrying out data analysis, and assisting with system, IT, and operational queries. Key Responsibilities Develop and maintain document designer templates to ensure efficiency and implementation of new functionality. Assist in testing and implementing new features within back-office systems. Continuously improve systems and processes, providing support and training where needed. Support system updates, data cleansing, and reporting activities, liaising with team members as required. Ensure data accuracy and consistency across systems, escalating issues when necessary. Work collaboratively with teams to ensure adherence to system use and data standards. Contribute to or lead operational improvement projects to enhance efficiency, data quality, and client service delivery. Identify inefficiencies and implement scalable workflow improvements. Update systems in line with annual legislation ..... full job details .....

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