Operations Administrator

CJS Recruitment are seeking an experienced Operations Administrator to support the day-to-day running of the operations team. This pivotal role ensures the smooth coordination of reactive jobs, supports field teams, manages client communications and maintains accurate operational records. you will play a critical part in enabling the company to deliver efficient, timely and compliant services in often high-pressure enviroments.-

KEY RESPONSIBILITIES:

- Coordinate incoming job requests and schedule reactive work accordingly-

- Liaise with clients to confirm job details, requirements, access and timelines-

- Support Operations-and Field engineers with resource allocation, equipment logistics and staff coordination-

- Maintain job tracksing systems, ensuring all paperwork, risk assessments and compliance documentation are accurate and up to date

- Process reports from opertives and prepare client-ready documentation including job completion reports, photos and invoices-

- Ensure all Health & Safety and industry compliance standards-are met and documented-

- Manage and update CRM and job management software-

- Monitor stock levels of specialist supplies and PPE placing orders when necessary-

- Provide general administrative support to the operations department-

- Respond to urgent queries and esclate-operational issues when necessary-

REQUIREMENTS:

- Proven experience in an adminstrative or operations role, ideally within a reactive enviroment-

- Strong understanding of reactive jobs scheduling and coordiantion under tight timeframes-

- Excellent organisational and time managment skills-

- Proficient in Microsoft Office and job Management software-

- Excellent commuincation skills - both written and verbal-

- High level of accuracy and attention to detail-

- Ability to remain calm and effective in high-pressure, fast moving situations-

If you feel this is the role for you we encourage you to apply today.-