Operations Administrator

The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers, supporting members to protect and enhance the natural environment across the UK and Ireland. We have an exciting opportunity for an Operations Administrator to join our team. This varied and rewarding role provides administrative support across two key areas of our work - Membership and Professional Practice. You will play a vital role in delivering high-quality, member-focused services, supporting membership applications and enquiries, and professional practice activities such as accreditation schemes, training and events. This is a busy and collaborative role, well suited to someone who is organised, adaptable and committed to delivering excellent customer service. Key responsibilities include: Acting as a first point of contact for member enquiries, providing a professional and responsive service Processing membership applications, renewals and maintaining accurate records in our CRM system Supporting the delivery of professional practice activities, including accreditation schemes and training events Assisting with the organisation and administration of conferences, webinars and meetings Supporting invoicing and payment processes Working collaboratively with colleagues across teams to deliver efficient and effective services About you: You will have experience in an administrative role and a strong commitment to ..... full job details .....