Operations Administrator

Operations Administrator
Bedford
£28,000
Full Time / Permanent / Mon to Fri – 40 hours

Are you an experienced Service Scheduler ?

Would you describe yourself as a customer focused individual with positive communication skills?

Attega Group is currently working with a leading Pump company who are actively seeking an Operations Administrator with Engineer scheduling experience.

The role is allocating the correct engineering resource to each pre-planned maintenance job task, to address any amendments that may be required, to track confirm jobs ahead of the week in-which they are due, and to follow-up with the engineers for pre-planned maintenance job completion ensuring all records are collated.

In return, our client is offering a basic salary of up to £28,000 P/A and various company benefits, along with a defined career path and progression/training opportunities.

Duties for the Operations Administrator role will include:

• Daily communication with engineers.
• Allocation of engineers to the correct job and obtaining feedback at every opportunity.
• Provide the Operations Manager with weekly & monthly updates on KPI’s.
• Engaging with various stakeholders internally.
• Ensure that schedules comply with organisational policies, industry standards, and legal requirements.
• Customer service responsibilities.

The ideal Operations Administrator must be experienced within a Scheduling role or similar background, managing engineers diaries making sure all projects are completed from beginning to end seamlessly. 

What you will receive:

• Personal Accident Cover (Eligibility after 1 year’s service)
• Life Insurance (Eligibility after 1 year’s service)
• Access to virtual GP (Eligibility after 1 year’s service)
• Early Christmas Pay – monthly pay day 25th, December pay usually 1 week earlier
• Employee assistance programme – Access to 24-hour advice line
• Metcor Hub – Benefits/Savings/Perks
• Annual leave
• Pension
• Social Events