Operational Support Clerk - Education (Admin and Clerical)

We’re Recruiting on Behalf of North Lincolnshire Council!

Job Title: Operational Support Clerk – Education (Admin & Clerical)

Location: Church Square House, DN15 6NL

Salary: £12.85 p/h

Contract Type: Temporary

Hours: 37 per week, Monday–Friday, 08:30–17:00

Start Date: Monday, 6 October 2025

End Date: Friday, 19 December 2025

About the Role:
We are looking for a reliable and organized Operational Support Clerk to join the Children & Families team. This role provides vital administrative support across education services, including reception duties, data management, minute-taking, and liaison with multi-agency partners.

Key Responsibilities:

• Deliver an efficient and confidential switchboard and reception service, responding to enquiries from staff, the public, police, health, and education professionals.
• Provide administrative support such as typing, photocopying, mail handling, and document collation.
• Support meeting preparation, including scheduling, minute-taking, and follow-up actions.
• Maintain accurate records, databases, and management information systems.
• Handle cash and process invoices in line with financial procedures.
• Adhere to safeguarding protocols and maintain confidentiality at all times.

Skills and Experience:

Essential:

• Experience in general office duties (telephone, post, photocopying)
• Proficient in IT applications (Microsoft Office, databases, spreadsheets)
• Good written and verbal communication skills
• Ability to prioritize workload and work under pressure
• Numerate and literate (GCSE or equivalent in Maths & English)
• Reliable, honest, and punctual
• Availability for immediate start and interview

Desirable:

• Knowledge of Child Protection
• Minute-taking skills
• Experience producing documents from drafts
• Customer care experience

Application Process:
If shortlisted, we will be in touch within 1-2 working days to request additional documents including:

• Right to work documentation
• 2 references
• Completed registration pack

Why Join Us?
You will play a key role supporting children, families, and education services in North Lincolnshire. This is a fantastic opportunity to gain experience in an education and safeguarding environment while contributing to your community.

Ready to Make a Difference? Apply Today and Be Part of Something That Matters!