Operational Support Assistant

Operational Support Assistant £25,000 Torquay, Devon Do you enjoy working with data and systems to keep things running smoothly? Are you someone who takes pride in accuracy while supporting a busy team? Riviera Insurance Solutions is growing, and we are looking for an Operational Support Assistant to support our day-to-day systems, reporting, and IT operations. The role You will work closely with colleagues across the business to help maintain systems, produce reports, and support users. This is a varied role where no two days are the same, offering the chance to build your skills across data, systems, and operations. Key Responsibilities Assist in producing daily, weekly, and monthly MI reports Support data extraction, validation, and formatting Maintain reporting templates and ensure accuracy Provide support for core business systems, including CRM and Microsoft 365 Assist with user setup, configuration, and system access Help resolve system issues and escalate when needed Support onboarding and offboarding of staff, including devices and permissions Provide first-line support for basic IT and system queries Assist with managing IT assets and equipment Support mobile and telephony setup, including user extensions Help resolve user issues with phones and mobile devices About our company Riviera Insurance Group is a specialist provider of business, taxi, and personal insurance across the UK. Based in Torquay, we have grown from a small start-up into a team of over 80 ..... full job details .....