Operational Support Analyst - Control Point -

*The below table is for internal and agency/vendor reference only and not to be published on any job board Role/Job title Operational Support Analyst - Control Point Work Location Warrington UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working - Hybrid/office based 100% Office Based If Hybrid, how many days are required in office? NA Number of positions 7 Duration of assignment 6 months Any other working conditions - travel/on call/shifts Candidate must be ready for rotational shift to cover 24/7 support To be published on job boards from below onwards The RoleThe Control Point Operations Analyst will provide 24x7 operational support for Control Point Services, helping ensure the safe, compliant, and continuous operation of renewable and battery generation assets. The role involves receiving and acting on critical operational instructions from regulators, updating relevant applications, monitoring asset generation parameters, and ensuring timely communication with the appropriate operational teams. This position is critical to maintaining operational continuity and meeting grid operator requirements.Your responsibilities: Act as a single point of contact for operational alerts and service contacts received via phone, chat, portal, email and dedicated communication channels. Log all customer contacts, incidents and service requests accurately in the designated tool, taking ownership through to resolution or appropriate handover. Monitor operational ..... full job details .....