Operational Services Agreement (OSA) Manager

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Operational Services Agreement (OSA) ManagerLocation: Warwick / HybridContract Type: 6 months The OpportunityWe are seeking an experienced Operational Services Agreement (OSA) Manager to lead the governance, delivery and successful transition of Operational Services Agreements within a complex business separation programme.This is a high-profile role responsible for ensuring operational services are delivered in line with contractual commitments while maintaining robust governance, managing stakeholder relationships and supporting the successful transition and exit of services.Working across multiple business functions, you will act as the central point of coordination, driving collaboration, managing risk, overseeing service performance and ensuring contractual obligations are met throughout the lifecycle of the agreement. Key Responsibilities:Service Delivery and Stakeholder ManagementLead the operational relationship between service providers and recipients across all Operational Services Agreements.Ensure services are delivered in accordance with agreed service ..... full job details .....