Operational Resilience Lead - Capacity Management Framework

Job Title:Operational Resilience (OpRes) Lead - Capacity Management Framework
Location:London or Sheffield (2-3x per week)
Salary/Rate:-490 per day
Start Date: October
Job Type: 6-12 month initial contract - Inside IR35

We are searching for an OpRes Lead who will be responsible for driving the implementation of the Capacity Management Framework at Business Service level, across Important Business Services (IBS) and Critical Operations (COs).

The role requires strong leadership, the ability to engage senior stakeholders, and oversight to ensure capacity practices are embedded in operational resilience framework.

Key Responsibilities

• Lead the adoption of Capacity Management practices within IBS and COs.
• Partner with Operational Resilience Entity Leads to align capacity requirements with resilience objectives.
• Provide oversight of framework implementation. Monitor adoption progress, identify risks and gaps, and drive remediation or escalation as required.
• Manage stakeholder engagement with senior business and technology leaders.

Required Skills/Experience

• Strong stakeholder management and influencing skills at senior levels.
• Knowledge of regulatory requirements for Operational Resilience (e.g., IBS, COs).
• Understanding of capacity management, risk management, and service governance practices.
• Ability to lead cross-functional initiatives and deliver within a complex, multi-entity environment.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer:
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.