Operational Pension Administrator

Operational Pension Administrator - Liverpool - HybridBenefits: Salary: £27,000 - £32,000 pa Generous discretionary bonus scheme Hybrid working pattern 25 days holiday plus bank holidays Full-time permanent position Supportive and collaborative team environment Opportunity to develop within a growing financial services business Funding and support towards professional qualifications The Opportunity We are currently recruiting for an Operational Pension Administrator to join a well-established and growing financial services organisation. This is an excellent opportunity for an individual with SIPP and/or SSAS administration experience who is looking to build their career within a professional and regulated environment. The role offers a varied workload, combining operational administration, adviser support, workflow management, complaint handling and process improvement activities. You''ll play a key role in ensuring pension administration activities are completed accurately, efficiently, and in line with regulatory requirements, helping to deliver positive outcomes for both advisers and clients. Key Responsibilities: Processing operational changes across pension schemes and maintaining accurate records Administering Terms of Business (TOB) agreements and adviser changes Supporting complaint handling processes, investigations and regulatory deadlines Managing operational workflows, work queues and shared mailboxes Monitoring outstanding cases and escalating risks or issues ..... full job details .....