Operational Oversight Manager

Job DescriptionWe''re looking for an Operational Oversight Manager at AJ Bell to ensure the effective operation of our Trustee Oversight function, reporting to the Senior Oversight Manager.In the role, you''ll ensure that robust systems, controls and governance are in place to manage associated risks, meet regulatory requirements and support AJ Bell''s long-term strategic objectives.What you''ll be doing:Provide first line oversight of operational activities performed on behalf of the SIPP Trustee, ensuring appropriate controls and governance are in place to manage risk and ensure regulatory compliance.Collaborate with internal stakeholders to assess and monitor key processes related to SIPP administration (e.g., benefits processing, contributions, transfers).Ensure SIPP Trustee risks are identified, assessed, and accurately recorded.Maintain effective management information (MI).Conduct root cause analysis of exceptions and trends to inform risk management and drive continuous improvement.Track and monitor open actions, ensuring timely updates and appropriate closure.Monitor market developments and regulatory change, providing analysis and recommendations as appropriate.Contribute to change initiatives and process improvements, supporting the continuous enhancement of oversight activities in line with regulatory expectations, internal risk appetite, and business needsLead and develop the team, fostering a culture of accountability, collaboration, and continuous ..... full job details .....